-
I can’t find the ATRIUM BT app on Google Play or Apple Store.
-
How can I improve the unlock speed of a door? (Android Only)
-
How do I change the app’s default language?
-
The app is draining my battery, how to reduce battery usage?
-
The NFC doesn’t seem to work on my phone?
-
What is the pin beside the door for?
-
Why does the order of the doors on the homepage constantly change?
-
Why does the application ask me to create a password?
-
The ”Biometric” unlock mode is not showing up on my phone or is not selectable.
-
The ”Voice” and ”Automatic” unlock modes are not available.
-
The voice command doesn’t seem to work.
-
Doors are not unlocking.
-
The “Scan” unlock mode does not work.
-
How do I check if my phone has NFC and how do I turn it on?
-
The “Scan” unlock mode is not showing up on my phone or is not selectable.
-
I had to reset my phone to factory default. Did I lose my Mobile-PASS?
-
I uninstalled the ATRIUM BT app. Did I lose my Mobile-PASS?
-
Why is my Mobile-PASS not showing up or in pending mode after adding it into the ATRIUM BT app?
-
The link in my ”Your KRYPTO Mobile-PASS is Ready!” email isn’t working.
-
The Mobile-PASS activation by scanning my phone at a Bluetooth reader on site has failed.