Technical Support for Installers

If you are an installer of CDVI products and you require help or advice with an installation, please get in touch with our Technical Support team. We’re available from 8:30 am to 8:00 pm EST Monday to Friday.



A woman with red hair sits at a laptop concentrating on what's on the screen, with a pen in her right hand ready to take notes

Manuals & Software

Looking for the right manual to help you with your installation?

Need to download the software to start you on your way?

Check our Downloads page where you’ll find key documentation and easy links to download software and firmware directly onto your device. (You’ll need to be logged in to your website account to access the page.)

CDVI Academy trainee learning how to use ATRIUM access control with ievo biometric fingerprint readers

CDVI Training

Interested in a training session? Our training manager, Guildo Morneau, organizes in person workshops and online webinars. Don't hesitate to contact us if you are looking for a session on a specific product or want to train your techs on our system.