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I can’t find the ATRIUM BT app on Google Play or Apple Store.
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How can I improve the unlock speed of a door? (Android Only)
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How do I change the app’s default language?
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The app is draining my battery, how to reduce battery usage?
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The NFC doesn’t seem to work on my phone?
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What is the pin beside the door for?
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Why does the order of the doors on the homepage constantly change?
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Why does the application ask me to create a password?
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The ”Biometric” unlock mode is not showing up on my phone or is not selectable.
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The ”Voice” and ”Automatic” unlock modes are not available.
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The voice command doesn’t seem to work.
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Doors are not unlocking.
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The “Scan” unlock mode does not work.
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How do I check if my phone has NFC and how do I turn it on?
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The “Scan” unlock mode is not showing up on my phone or is not selectable.
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I had to reset my phone to factory default. Did I lose my Mobile-PASS?
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I uninstalled the ATRIUM BT app. Did I lose my Mobile-PASS?
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Why is my Mobile-PASS not showing up or in pending mode after adding it into the ATRIUM BT app?
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The link in my ”Your KRYPTO Mobile-PASS is Ready!” email isn’t working.
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The Mobile-PASS activation by scanning my phone at a mobile-ready reader on site has failed.